Shipping Policy

Last updated: October 12, 2026

This Shipping Policy explains how Somipo prepares, ships and delivers your order.

Where We Ship

We currently ship to addresses within the United States only. We are not able to ship to P.O. boxes or APO/FPO addresses.

Processing Time

Orders are processed within 1–3 business days after payment is confirmed. Orders placed after business hours, on weekends or on holidays are processed on the next business day. During busy seasons, please allow 1–2 additional days.

Shipping Time

Once your order has shipped, delivery within the United States typically takes 5–8 business days. Delivery times are estimates and may be affected by carrier delays, weather or other events outside our control.

Shipping Fee

We charge a flat shipping fee of $8.25 per order within the United States. The fee is shown at checkout before you pay.

Carriers

We ship with reliable carriers such as USPS, FedEx and UPS. The carrier is chosen by us based on the size and weight of your order.

Tracking Your Order

When your order ships, we email you a tracking number. You can also look up your order on our Track your order page or from your account.

Damaged or Lost Packages

Our products include ceramic and wooden items, which we pack with care. If your order arrives damaged, or tracking shows no movement for several days, email [email protected] with your order number and, for damage, a few photos. We will help you right away. See our Return & Refund Policy for details.

Business Days

Our business days are Monday through Friday, excluding U.S. federal holidays.

Contact

Questions about shipping? Email [email protected]. Our office hours are Monday to Friday, 9am – 5pm Eastern Time.